Shipping & Delivery

Order Processing time:

Orders are booked after customers complete their orders through website/ email/ on phone.

Our team starts processing the orders made by customers within 2 days of their placement.

Order Shipping Time:

Once the order is processed, it is out for shipment. Shipment can’t be made on weekends or holidays. You will receive your order in 10 to 14 working days. Premium tartan kilts or other customized orders can take almost 8- 12 weeks to reach you.

Track your Order:

You will be notified about your order being dispatched to your given email address. You will receive an email regarding the tracking no of your order. Your order can be tracked through the order number. The tracking link is active for 24 hours.

Return and Exchange:

In case you receive your order in damaged condition or wrong order, we apologize in advance for the inconvenience and provide you the facility to exchange your item within 30 days without the extra cost of delivery.  If the damage happened at your end, after the delivery, Kiltist is not responsible for any cost or charges.

Shipping Ways:

DHL and FedEx worldwide express are our shipment partners. DHL and FedEx worldwide express are the fastest courier services for international shipments. It takes 3 to 7 working days to deliver the product depending on the location of your area. Delays are inevitable due to uncertain circumstances. Hence above-mentioned shipment times are estimated by DHL and FedEx worldwide express. Time accuracy cannot be guaranteed.

Mailing address/ How can you reach us:

Shahabpura, Street No. 2,

Mohalla ShahShakoor,

51310 Sialkot, Punjab,

Pakistan.

Support@kiltist.com

+92 303 4994691